broadwayluver asked: It is such a waste that we have to throw away EVERYTHING now. Obviously we should throw away returned tea. But merch too? That's ridiculous! Our team was not happy at the meeting last night. But I LOVE that returns don't affect our individual sales now.
SO it has been said.
Si.
youlittleminxx asked: Aw the treasure chest, ours was repo'd a few months ago because some stores in Jill's areas shrink was ridiculous. Had someone ask for 1/2 an oz today, I wanted to ask them if they were even listening to my sales pitch. what's your most ridiculous Teavana moment?
everyday.
mewisandbear asked: NO MORE TREASURE CHEST. We all cried a bit inside last night ... I feel like the policy is going to work for about two months then turn around and bite everyone in the ass. Awesome that it doesn't effect us anymore but it effects the entire store ... which means we could make or break numbers and say if you do have over an 80 per trans for the whole month but the store is down, then you don't get your bonus... so thats gonna suck.
RIP Treasure Chest
I will miss you free shit.
theboatdreamsfromthehill asked: In our Teavana whenever people want to buy the German Rock Sugar they call it rock salt, does that ever happen to you?! It seriously drives me insane. YES why of course we sweeten our sample teas in the sore with salt.
yes and the monkey pickled oolong
jupiterbee asked: i love the new policy actually, since it in no way effects members' or leads' bonuses. the only person that would be effected is the store manager and assistant (partially) which sucks.
In general I’m mostly sad about the fact we have to destroy tea.
Come try some tea?
Does it have sugar in it?
Yea a unprocessed beet root sugar.
Is it sugar?
Yes, it’s a beat root sugar.
But is it a sugar?!?!?!? Yes or no.
Yes, our German rock sugar, it’s made from beet root not sugar cane, it’s comparable to agave..
[cue stupid customer face then] I’m not taking my chances [throws away sample].
What the fuck.
the pissy teaologist
medusabitch asked: Heh, getting someone's gender wrong on the internet is a bfd apparently. I'm a former employee and I agree with everything you're saying. When I would show customers stuff, I was seriously interested in showing them the greatest and coolest stuff we had, but when our own personal "Luna effing Lovegood"s flitted about the store like morons, I had to grit my teeth and not explain something cool about what they were looking at. Seriously.
They act like they know.
they do not.
youlittleminxx asked: 1, love you. Every post you make is EXACTLY how everyone in my store feels. 2, I know you couldn't be Jill you don't cuss enough haha. 3, definitely dreading the new customer policy as well. That store return sack looks like something Santa would be carrying around. PS person who says they just wanna walk around and buy a cup of tea. Teavana isn't a museum, it's a retail store. And thepissytealogist is totally right, we are trained over and over on our product knowledge just so we can help you.
booya.
scorchedmemories asked: First off, I'm female. So thanks for that. Also, just because effing corporate told you such and such means little to nothing to me. I don't care, because I'm not looking to waste my money on some yixing teapot. I just want to float around the store like Luna effing Lovegood, get myself a decent cuppa and maybe a little bit of tea, but seriously. Some of the stuff isn't as high quality as you would like to claim.
I really would love it if you never came into the store then, you know we hate drink orders right?
make the tea at your house.
and I in no way represent Teavana.
